Payment & Shipping

PAYMENT

COLOR KONCEPT offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that COLOR KONCEPT’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

COLOR KONCEPT also accepts payments made using Visa, MasterCard, Maestro and credit/debit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
There are NO hidden charges when you make a purchase on COLOR KONCEPT. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual sellers for the same.
Your online transaction on COLOR KONCEPT is secure with the highest levels of transaction security currently available on the Internet. COLOR KONCEPT uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on COLOR KONCEPT are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

COLOR KONCEPT realizes the importance of a strong fraud detection and resolution capability. Our online payments partners and we monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologies for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
 

SHIPPING

Delivery charge varies with each Seller.
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates